Description

Department:

85097 Wake Forest University Health Sciences - Academic Healthcare Innovation

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

please update job description to reflect the following:

EDUCATION/EXPERIENCE: 5+ years of directly relevant experience (Bachelor's Degree in Computer Science or Information Technology a plus or equivalent combination of education and experience)

REPORTS TO:

Program Director IV - NNGN™ - the Wake Forest Center for Healthcare Innovation.

ESSENTIAL FUNCTIONS:

• Assists with collection, interpretation, and documentation of specifications required to develop new or revise existing functionality.
• Develop complex databases or change existing databases as needed based on project request and scope, applying appropriate normalization and data integrity constraints.
• Develop complex program code and applications in appropriate language(s) to complete project requirements, workflows, data collection or other related needs.
• Create and/or maintain interfaces between systems utilizing appropriate and available interface technologies and tools.
• Troubleshoot intricate program code and application errors in legacy systems written in a variety of programming languages. May involve troubleshooting program code and applications written by other development staff.
• Implements and tests fixes to configuration issues in the TEST/DEV application environments. Validates that application configurations deliver needed business functionality and work correctly with other applications.
• Achieves knowledge of software to serve as a bridge between end users and vendor implementation and support staff. Responds to vendor's technical questions.
• Troubleshoots problems or questions from users.
• When necessary participates in regular day-to-day communication with implementation team reviewing the software, analyzing business operations, and working with end user and vendor to tailor system to the organization

SKILLS & QUALIFICATIONS:

• Demonstrated knowledge and execution of application development lifecycle (mobile, web, and full stack application development preferred)
• Working knowledge of Microsoft .NET (9.0+), SQL Server, SQL, C#, JavaScript, Blazor/AngularJS/ReactJS with enough technical knowledge to evaluate and refine software designs and code as well as to produce effective work estimates and plans.
• Demonstrate ability to be highly collaborative in a diverse environment
• Provide hands-on support (including programming, whiteboarding, flowcharting, etc.) as needed to assure team is clear on what needs to be delivered.
• Ability to learn new frameworks, languages, programming techniques quickly.
• Accurate and logical problem solving, troubleshooting, and analytical skills
• Excellent interpersonal and communication skills (verbal and written) with an emphasis on customer service
• Strong initiative and proven ability to work independently with limited supervision
• Utilizing Cloud technologies (not required, but preferred Microsoft Azure)
• Utilizing containerization technologies, such as Docker (not required, but preferred)
• Experience working with the Agile Development methodology
• Familiarity with project tracking tools such as Azure DevOps or Jira.
• Familiarity with DevOps (CI/CD) and automated builds (not required, but preferred)

WFUSOM-1

About Us

Wake Forest University School of Medicine (WFUSM) is a U.S. News and World Report top 50 ranked medical school, integrated with a world-class health system, Atrium Health. WFUSM, the academic core of Atrium Health Enterprise, is a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery. WFUSM has over $300M in annual, extramural funding that drives a cutting-edge Academic Learning Health System by integrating innovative research with excellent patient care across our enterprise.

Atrium Health is based in Winston-Salem, North Carolina and is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. AHWFB is an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians.

Our highly integrated academic and clinical environment is deeply committed to improving health, elevating hope, and advancing healing - for all.

It should be noted that while you are applying on the Wake Forest University School of Medicine Career Site, you will receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process. Thanks in advance for your flexibility.

About the Team

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing - for all.

Vision

To be the first and best choice for care.

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

We drive for Excellence - always

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Pay Range
$37.50 - $56.25

EDUCATION/EXPERIENCE: Requires BA/BS degree or technical institute training and 1 or more years? experience, or any combination of education and experience which would provide an equivalent background. Experience with more than one database, development language or application environment is required. Experience with software analytics, gathering and documenting business requirements is required. 3-12+ years of relevant configuration/programming experience preferred. Healthcare information solutions background preferred. REPORTS TO: Department Director, Manager or Technical Lead LICENSURE, CERTIFICATION, and/or REGISTRATION: Achievement of applicable system training/proficiency within 12 months. ESSENTIAL FUNCTIONS: ? Coordinates projects with limited scope. Interacts with customers to analyze, define and evaluate project requests; sets and maintains customer expectations. ? Performs in-depth analysis of workflow and business operations working closely with the Applications team and end-users from the operational departments impacted by the system(s). Understands how work flow decisions translate to application configurations. ? Collects, interprets, and documents specifications required to develop new or revise existing functionality. ? Develop complex databases or change existing databases as needed based on project request and scope, applying appropriate normalization and data integrity constraints. ? Develop complex program code and applications in appropriate language(s) to complete project requirements, workflows, data collection or other related needs. ? Create and/or maintain interfaces between systems utilizing appropriate and available interface technologies and tools. ? Troubleshoot intricate program code and application errors in legacy systems written in a variety of programming languages. May involve troubleshooting program code and applications written by other development staff. ? Prioritizes and implements changes requested for the system. Coordinates software updates and changes with users, and thoroughly review and tests each new release. ? Writes advanced Structured Query Language (SQL) code and/or utilizes data reporting and analytics tools to fulfill reporting needs. ? Perform data extractions and migrations between systems. ? Implements and tests fixes to configuration issues in the TEST/DEV application environments. Validates that application configurations deliver needed business functionality and work correctly with other applications. ? Achieves knowledge of software to serve as a bridge between end users and vendor implementation and support staff. Responds to vendor?s technical questions. ? Troubleshoots problems or questions from users. ? When necessary participates in regular day-to-day communication with vendor?s implementation team reviewing the software, analyzing business operations, and working with end user and vendor to tailor system to the organization. ? Submits project status updates to management and technical leads. Completes assigned tasks on schedule and updates the associated task record. Provides regular project updates to stakeholders. ? Adheres to departmental change, problem, and incident processes. Communicates with colleagues to coordinate change management activities and completion of tasks. ? Applies project management ideology to execute project plans. ? Participates in time tracking activities and maintains accurate reporting of work time. ? Provide on-call application or advanced troubleshooting support as requested. ? Aids trainers when needed. SKILLS & QUALIFICATIONS: ? Able to communicate on a professional level with customers and staff ? Strong MS platform knowledge including Windows Server, .Net Framework, IIS, and MS Office ? Demonstrated solution planning involving development tools and environments like SSIS, SQL Server 2008-2016, Oracle, Object oriented languages (C#, Java), XML Transformation, Linux, Unix and Perl etc. ? Excellent interpersonal and communication skills (verbal and written) with an emphasis on customer service ? Ability to work in a fast paced work environment while maintaining a high level of quality ? Demonstrated ability to take direction from management ? Apply updates, upgrade and migrate environments based on technical documentation ? Accurate and logical problem solving, troubleshooting, and analytical skills ? Create implementation plans that address both tactical and strategic needs ? Demonstrate accurate and logical problem solving, troubleshooting, and analytical skills ? Strong initiative and proven ability to work independently with limited supervision ? Strong knowledge of security concepts, granting and removing user permissions WORK ENVIRONMENT: ? Subject to varying and unpredictable situations ? Subject to ambiguity and conflict ? Subject to interruptions ? Occasionally subjected to long and/or irregular hours to support OnCall requirements ? Occasional travel required PHYSICAL REQUIREMENTS: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity x Standing x Walking x Sitting x Bending x Reaching with arms x Finger and hand dexterity x Talking x Hearing x Seeing x Lifting, carrying, pushing and or pulling: x 20 lbs. maximum 50 lbs. maximum 100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Each employee at the Medical Center has a critical role in delivering the most remarkable patient experience, in every dimension, every time, and understands how he or she contributes to the health system?s vision of achieving that commitment to patients and families. The Application Developer II exemplifies the Wake Forest Baptist Medical Center (WFBMC) Values and Code of Conduct, while striving to identify and mitigate compliance risk through department led risk assessments, system monitoring, and periodic audits, and reporting any identified violation to Legal Services and Corporate Compliance Departments. Full alignment with the vision, mission and values of the WFBMC organization are expected in every aspect of this job. Ensures immediate action is taken on any issues identified through a self-assessment or by Legal Services or Corporate Compliance; that policies are developed or revised as necessary; and that efforts are made to ensure a positive and compliant work environment for all employees. The Application Developer II is responsible for understanding in-depth department workflows and partners with customers to translate needs into system configurations. The Application Developer II is vital in the configuration, testing and implementation of software, application and systems upgrades. The Application Developer II partners with the application team while working collaboratively with our customers to bring cutting edge technology to the department and ensuring that our customers are satisfied. The Application Developer II will work closely with all roles within a project to help facilitate successful coordination and implementation of new projects. This role will interface with all areas of Information Technology and Services to ensure communication, coordination and collaboration with all other information technology teams to keep our customer and our patients as our number one focus.