Description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.

Overview

About Gallagher GCoE LatAm:

Gallagher GCoE LatAm is part of Gallagher's global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. Guided by enterprise priorities and a commitment to long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner for our businesses and our people.

What makes us different is The Gallagher Way, our shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow.

Through strategic service planning and the power of global talent, we drive operational efficiency, innovation, and sustainable growth across the region while fostering a collaborative environment where every colleague is valued, respected, and encouraged to explore new ideas.

At GCoE LatAm, you'll find more than a place to work. You'll discover a culture where curiosity is celebrated, career journeys are supported, and the impact of your contributions can be seen around the world.

Based in our Global headquarter in Rolling Meadows IL, our team is looking for an experienced Business Analyst to support our Business Intelligence and Data Warehouse function. You will report directly to our Business Intelligence Program Manager and have an opportunity to work collaboratively with our team of experienced BA's.

How you'll make an impact

• You will formulate and define systems scope and objectives through research and fact-finding

• You will analyze business processes, identify process deficiencies, research solutions and oversee the remediation of these deficiencies

• You will assist with the design and implementation of operational and system improvements to ensure production capabilities are both effective and efficient

• You will write and validate business requirements and conduct User Acceptance testing with business stakeholders and vendors

• You will build trust in our key business partner relationships

• You will create clarity in projects and work effectively through ambiguity

• You will handle complex business and technical environments (across multiple platforms, dealing with multiple vendors, data flowing in from multiple parties and out to multiple parties, etc.)

What skills will make me successful in this role?

• Knowledge of Worker's Compensation Claims data

• Synthesize / codify requirements from a disparate group of stakeholders. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Mentor and influence others through example.

• Strong communicator - Facilitation of meetings through asking probing questions and truly listening and absorbing the requirements and needs of business partners and vendors

• Align business/technical objectives and facilitate a shared understanding of the problem at hand

• Evaluate and critically consider multiple options before helping the team settle on a solution

• Impeccable documentation and business writing skills - You have a keen ability to build clear and concise BRD's and clearly articulate the business asks

• Open to constructive feedback and learning from an experienced team

• Demonstrate excellent analytical, critical thinking and problem solving skills.

• Ability to self-motivate, set goals, prioritizes and meet deadlines.

About you

• Bachelor's Degree

• 5+ years of experience in a BSA role, 2 years in Analytics/BI or Data Integration.

• 4+ years' experience working with SQL.

• Excellent oral and written communication skills in English including the ability to communicate effectively with both technical and non-technical stakeholders.

• Strategic thinker with ability to understand business strategy, provide consultative business analysis, and leverage technical skills to create insightful, effective BI solution.

• A work ethic based on a strong desire to exceed expectations.

• Ability to work in cross-functional teams and communicate with colleagues in both business and technical roles.

• Ability to manage multiple competing priorities simultaneously and drive projects to completion.

• Experience working with disparate data sources and turning them into a unified solution.

• Flexibility in use of SDLC frameworks - Agile/Waterfall/Hybrid