Description

Position: CIS Systems Analyst in Information Technology Exchange Center

About Buffalo State

Buffalo State is one of the largest comprehensive schools in the State University of New York system. As a civically minded, urban-engaged campus community located in the city's cultural corridor, Buffalo State prides itself as having smaller learning environments coupled with larger university opportunities. Boasting a diverse and inclusive campus, Buffalo State is committed to the intellectual, personal, and professional growth of its students, faculty, staff, and alumni. The school's mission is to deliver a broad array of high-quality and distinctive academic programs infused with diversity, creativity, and hands-on learning opportunities for hardworking students who seek a personalized and affordable education that engages their minds and advances their careers. Buffalo State is dedicated to excellence in teaching, research, service, scholarship, creative activity, and cultural enrichment. With degree programs in education, the arts, science, arts and humanities, and professional studies, each year over 6,000 students choose Buffalo State. Buffalo State welcomes applicants who are committed to helping us fulfill our mission.

Faculty/Professional: Professional

Department: Information Technology Exchange Center

Local Title: CIS Systems Analyst

Budget Title: Lead Programmer/Analyst

Line Number: 28959, 23503, 24005, 21755, 21729

Salary Range: $57,151-$108,003; Competitive based on experience.

FTE: Full-Time

Department Website: https://www.itec.suny.edu

Brief Job Description

This position is for a systems analyst with a strong focus on design, operations, and support of infrastructure (on-premises and cloud), applications, end user computing, and back office applications. Responsibilities include system administration of on-premises hypervisors and cloud infrastructure, as well as Windows and Linux operating systems. This position will coordinate and handle technical support problems for internal teams and member campuses, monitor and administer operating systems. Troubleshoot equipment performance and health of remote and internal campus systems. Assist in conversations regarding critical situations with ITEC's senior management. Assist ITEC and member campuses with Linux and Windows operating system issues and with the planning and implementation of installations and upgrades. This position will be responsible for design assistance, implementation, and ongoing operational support for various technical tasks, including end user computing service offerings, server adjustments, help with applications, and new implementation efforts. Application administration, implementation, and development for Microsoft 365 applications, including but not limited to SharePoint, Intune, Outlook, OneDrive, MS Teams, and OneNote. Investigate and evaluate software which promises to be useful to the SUNY support community. Support ITEC senior management level staff in determining system requirements and capabilities, as well as appropriate hardware and software configurations. Provide direction in the on-going process of support for member campuses, while aligning to ITEC's standards.

Please see https://www.itec.suny.edu/itec-vacancies for more information.

The location for this position is in Buffalo, NY. An office location at a New York State or SUNY Institution may be possible.

Multiple selections may be made from this posting.

Required Qualifications

1. Bachelor's degree in Computer Information Systems or a related field, or equivalent combination of education and relevant work experience.
2. Experience administering Windows environments, including monitoring, troubleshooting, and performance analysis.
3. Experience with core Windows services such as Active Directory, IIS, PowerShell, Event Viewer, Group Policy Objects, Sites and Services, and indexing services.
4. Experience administering virtualized environments, including VMware ESXi and VMware Horizon (design, configuration, implementation, operations, and support).
5. Technical support experience, including enterprise network technologies such as firewalls, routers, switches, and security appliances, along with strong written, verbal, and interpersonal communication skills.

Preferred Qualifications

1. Experience with Microsoft 365 and identity technologies, including Identity Management and Active Directory federation.
2. System administration experience across multiple platforms, including Windows and UNIX/Linux variants, with working knowledge of common services (web, mail, SSH, NFS).
3. Experience with automation or scripting, including programming or infrastructure automation tools.
4. Experience with end-user computing and virtualization technologies such as Citrix, HyperV, KVM, Xen, or Oracle VM.
5. Experience with public cloud platforms such as Azure, AWS, Google Cloud Platform, or Oracle Cloud Infrastructure.
6. Familiarity with enterprise systems management, monitoring, and infrastructure platforms (e.g., VMware Workspace ONE, vRealize, System Center, Exchange, SQL Server, storage and blade architectures).
7. Familiarity with ITIL/ITSM frameworks.
8. Work experience in an educational environment.

Anticipated Date of Hire: 05/01/2026

Application Deadline Date: 04/05/2026

Open Until Filled: No

Quick Link for Direct Access to Posting: https://jobs.buffalostate.edu/postings/8190

Equal Employment Opportunity/Affirmative Action Employer

Buffalo State is an affirmative action/equal opportunity institution that subscribes to all federal, state, and SUNY legal requirements and does not discriminate against applicants, students, or employees on the basis of race, sex, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status (Nondiscrimination Notice). Any violation of this policy should be reported to the Equity and Diversity Office, Cleveland Hall 415, (716) 878-6210. Buffalo State is a VEVRAA Federal Contractor. If you have any questions, please contact Jamie Warnes at warnesje@buffalostate.edu or call (716) 878-4822.