Description

Client Executive - Agribusiness

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Agribusiness Client Executive at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Executive on the Agribusiness team, you'll

• Develop effective business relationships through in-person visits, entertainment, and virtual contact at various levels within client organizations.
• Manage service levels for assigned accounts to meet revenue, profitability, retention goals, and client expectations.
• Utilize internal relationship-based sales methodology and lead efforts to promote agency expertise through educational events.
• Assist clients with strategic planning, goal setting, renewal planning, and establishing timelines.
• Identify additional business opportunities and cross-sell services.
• Coordinate team efforts to ensure delivery of client service agreements and provide guidance to team members.
• Review compliance and client disclosure requirements, ensuring alignment with internal policies and legal standards.
• Mentor and develop team members, providing ongoing training and support.
• Prepare and manage client presentations for new and existing accounts.
• Coordinate risk placements with clients, carriers, and vendors.
• Stay informed on industry trends and legislative changes to effectively advise clients and manage risk.
• Provide excellent customer service and teamwork.
• Gather information, provide solutions, and resolve client issues for the existing book of business.
• Analyze accounts and prepare coverage recommendations, facilitating account rounding and negotiating with carriers.
• Lead marketing and placement efforts for new and renewal business, including preparing submissions and negotiating coverage and pricing.
• Review policies for accuracy and ensure timely delivery to clients.
• Participate in team meetings to discuss marketing strategies and renewal processes.
• Demonstrate MMA's core values in all interactions and maintain required licenses.
• Pursue professional development through learning initiatives and obtaining relevant designations.
• Cultivate and expand client relationships, acting as a liaison between departments to enhance service levels.
• Ensure confidentiality of client information and respond to all facets of customer service with minimal guidance.
• Other duties as assigned to successfully complete role.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High school diploma or equivalent, required; college degree preferred
• 5+ years of experience working in customer service, underwriting, commercial lines insurance for a carrier or broker preferred
• Previous experience managing relationships and face-to-face client experience preferred
• Familiarity with insurance company markets, binding authority, and underwriting guidelines preferred
• Must be detailed with excellent organizational and time management skills.
• Good interpersonal skills and a high sense of urgency
• Excellent verbal and written communication skills, with a proven ability to establish relationships at all levels
• Proficiency in Microsoft office applications required
• Must have the ability to work under pressure and multi-task
• Ability to work well in a fast-paced team environment and communicate effectively
• Flexibility and creativity in developing innovative and customized insurance solutions
• Strong analytical skills with the ability to negotiate quotations, evaluate client needs, and develop innovative business solutions
• Experience negotiating quotations with underwriters and evaluating client needs
• Knowledge of technical underwriting and extensive knowledge of commercial industry laws, products, coverages, and markets
• Self-starter with good time management skills, attention to detail, and ability to meet deadlines
• Advanced designations such as CIC, CRM and AAI preferred
• Property/Casualty license or ability to attain is required

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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