Description

Field Service Representative (SFSR) - Marine Corps Tactical Instrumentation Systems (MCTIS)

Field Service Representative (FSR) Marine Corps Tactical Instrumentation Systems (MCTIS) Quantico, VA Estimated Start Date: 1 March 2026 The Field Service Representative (FSR) provides front line logistics and technical support throughout all phases of MCTIS supported training events. FSRs are the backbone of the support team. During equipment issue, the FSR conducts the bulk of the work issuing equipment and ensuring training attendees properly integrate the MCTIS training system with their normal equipment. They provide classes and instruction on each aspect of the MCTIS system. During a training event, the FSRs form Contact Teams that assist with emergent equipment issues, battery exchanges, troubleshooting, and additional equipment training for the training unit in the field. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reports to the Senior Field Service Representative on all matters concerning operational support to MCTIS at the fielded location and assigned Satellite Incidental Training Site activities.
• Issue equipment on site in accordance with the support plan.
• Delivers equipment familiarity and functionality lessons to the training unit.
• Assists with the erection and maintenance of the communication system.
• Forms part of a Contact Team to conduct the following tasks throughout an exercise:
  • Deliver equipment familiarity and functionality lessons in the field.
  • Troubleshoot and exchange equipment.
  • Conduct battery resupply to exercising troops as required.
  • Support equipment emplacement in the training areas, maintenance of that equipment, and troubleshooting.
• Assists with the Recovery / Receipt phase in accordance with the support plan.
• Performs authorized levels of equipment maintenance.
• Ensure all faults and incidents are properly documented.
• Monitors stock and assist with serialized equipment accountability.
• Plans, prepares, and configures system equipment prior to each exercise.
• Assists with the maintenance, serviceability, and resupply.
• Attend training in the US or overseas as required.
• Attend all planning and coordination meetings as required.
• Perform other related duties incidental to the work described.

EDUCATION

• Attended Professional Military Education appropriate to rank at time of separation or retirement from the uniformed service.

EXPERIENCE

• Ideal candidate is a former Marine with recent training experience.
• 4+ years of experience with Fleet Marine Force operational experience preferred.
• Experience or expertise in warehousing operations, embark operations, heavy equipment or motor transport operations, and / or field communications preferred.
• Commercial Driver's License (CDL) and forklift certification are highly desirable.

CORE SKILLS/COMPETENCIES Required Knowledge, Skills and Abilities

• Initiative based personality.
• Must be able to work with limited supervision.
• Strong foundation in professional communication.
• Strong analytical and problem-solving skills.
• Excellent organizational, planning, and prioritization skills.
• Excellent interpersonal skills.

WORKING CONDITIONS

• Some work in a climate-controlled facility.
• Must be able to work a flexible schedule, to include some holidays and weekends.
• Prolonged outdoor exposure to the elements. Work in inclement temperatures from 100+ degrees in a low elevation desert climate to negative 25 degrees in a high elevation (6,500 10,000 feet) mountainous environment.
• Routine heavy lifting (50 lbs. maximum).
• Daily driving in the training areas with poor driving conditions due to rugged terrain, weather, and debris.

SPECIAL POSITION NOTATIONS

• May require 15%-20% travel. Some trainging overseas may occurt which requires a valid U.S. Passport.
• Daily travel at home site location and occasionally travel off-site in accordance with contract requirements.
• Company credit card use and compliance with Company policy are mandatory.
• Qualification as an authorized company driver is required. All authorized company drivers must have a valid driver's license, current automobile insurance, and a driving record that is acceptable to the company's auto insurance provider.

SECURITY CLEARANCE

• Must submit to and recieve a favorable Tier-1 Investigation adjudication. (DBID Access)

This position description outlines the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The company maintains the right to assign or reassign responsibilities to this position at any time.

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