Description

 The AV Lead Technician is accountable for owning the successful execution of audiovisual
projects in the field — leading installation teams, ensuring quality and safety, troubleshooting
complex systems, delivering client-ready solutions, and representing Net-AV with
professionalism and expertise. This position bridges engineering and execution, ensuring that
every system is installed according to design intent and delivered with complete customer
satisfaction. 

Requirements

 Position Specific Standards

1.         Minimum 5+ years of commercial AV installation experience.
2.         Must be able to pass background and drug screening tests.
3.         Fluent in English. Bilingual preferred.
4.         AVIXA CTS certification (CTS-I preferred).
5.         Network experience (A+ Network preferred)
6.         Familiarity with Crestron, Q-SYS, Biamp, Extron, Cisco, and AV-over-IP solutions.
7.         Proven leadership experience directing crews of 2–5+ technicians.
8.         Strong communication skills with clients, general contractors, and internal teams.
9.         Ability to read and interpret architectural, electrical, and AV system drawings.
10.         Valid driver’s license and ability to travel to job sites.
11.         Travel up to 25-50%.
12.         Capable of lifting 75 lbs and working at heights up to 35 feet.
13.         Regular attendance, some overtime, and occasional overnight travel required.

Tactical Work Listing

• Lead and supervise installation teams on-site, ensuring adherence to project scope, drawings, and safety protocols.
• Pull cable, install connectors, mount displays, speakers, cameras, and other devices.
• Perform rack fabrication, equipment installation, and signal routing per design specifications.
• Upload, download, and test control system programs (Crestron, Q-SYS, Biamp, AMX, etc.).
• Diagnose and resolve complex system issues, including AV-over-IP, control logic, and device integration.
• Conduct system testing, verification, and performance tuning.
• Deliver basic client training and system handoff documentation.
• Serve as primary on-site liaison for clients and general contractors when the Project Manager is unavailable.
• Mentor and train Technician I–III team members, fostering skill growth and field consistency.
• Accurately complete field documentation, redlines, and daily reports.
• Support commissioning and punch list resolution through project closeout.
• Other duties as assigned.