Description

The role is a management position at State Street Taipei Branch within the Investment Services Division. The primary responsibility is to lead a team of master custody and clientservices professionals, including master custody and global custody clients, ensuring operational oversight, compliance and service excellence.

Key Responsibilities

1. Master Custody Operations Leadership
• The role involves guiding and overseeing the master custody operational
team under the Trust Unit.
• Responsibilities include managing end-to-end master custody processes,
ensuring operational oversight, and delivering accurate client reports.
2. Client Services Management
• The candidate will lead a team handing master custody and global custody
clients.
• Focus on maintaining service qualities and strong client relationships through
regular engagements, service reviews, and issue resolution.
3. Regulatory & Compliance Oversight
• Ensure adherence to regulatory and internal policies, minimize operational,
legal, and reputational risks, and reinforce ethical standards.
• Work closely with legal, risk, compliance and audit teams.
4. Operational Risk Management
• Monitor daily operations, identify key risk areas, and implement necessary
controls.
• Report significant issues to senior management and stakeholders for
immediate attention.
5. Team Development & Leadership
• Mentor and develop a high performing team to foster collaboration and
professional growth.
6. Industry Engagement & Market Awareness
• Attend industry events and associations to stay informed about market
trends and regulatory changes.
7. Project & Reporting Responsibilities
• Support management reporting (business reviews, regulatory reports, etc.).
• Lead projects or act as Project Manager when assigned.
8. Flexibility & Adaptability
• The role requires adaptability to changing responsibilities, management
shifts, and corporate strategies.
• Ability to take on ad-hoc assignments as needed.

Skills & Considerations

• Minimum of ten years of experience in trust operations within financial institutions.
• Leadership experience in master custody and global custody.
• Ability to work in an international environment.
• Strong interpersonal skills for cross-department communication.
• Proficiency in MS PowerPoint and Excel, with strong attention to details.
• Language proficiency in Mandarin and English

About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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