Description

Job Description

• In this position, you will be a part of the team cohort providing direct (virtual and in-person) self-management support services to different cohorts of members. Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
• Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action. You must be data-driven or willing to be data-driven.
• Given we are a technology firm, you will use digital tools to work plan, manage projects, track, predict our success as well as manage our members and customers. Also, given that mDoc is a startup, there will likely be some fluidity in responsibilities.

Responsibilities

• Assist in the implementation of project activities by the work plan and work with external and internal stakeholders to ensure successful achievement of the KPIs.
• Use Jira and other technology tools to proactively manage the team's complex plans
• Lead the daily huddles with the clinical and management team
• Prepare administrative documents, collect and compile inputs to documents
• Collect, compile, and organize background materials, documents, and other materials for meetings
• Performs reporting as needed; compiles data, and generates reports and decks as needed
• Create monthly plans for virtual training needs and plan for resources.
• Initiates meetings with stakeholders and team, prepares communication to summarize discussions and action items in meetings - internal and client meetings.
• Manage logistics with external partners and stakeholders for tele-education programs and other efforts.
• Document meeting discussions and decisions into meeting minutes and follow up on post-meeting action items as designated during project meetings.
• Conduct reviews of projects for action items and recommend solutions.
• Provide general assistance to the program and project team(s) as needed.
• Distribute communications related to program and project plan activities.
• Schedule meetings for program and project plan activities.
• Compile and publish weekly project status reports for leadership and project sponsors, project teams, and other key project stakeholders. Travels as needed to oversee the project and meet with external and internal stakeholders.
• Collaborate and problem-solve cross-functionally.

Requirements

Master's Degree or MBBS with 5-7 years experience.
• Interest or experience in health preferred.
• Excellent problem-solving, communication, and "person-centered" skills • High level of organizational management capability and prioritization as well as the ability to break the 'big picture' into step-wise different pieces.
• Proficiency in Microsoft Office applications
• Ability to establish and maintain effective and healthy working relationships with co-workers, managers, and clients
• Ability to perform several tasks simultaneously to meet deadlines is necessary • Demonstrates ability to work with confidential and sensitive data.

Benefits

• Competitive salary
• Flexible working environment
• Health insurance