Description

Career Area:
Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:
Join our commercial connectivity team in Cat Technology! We contribute to our strategic plan for profitable growth and drive digital acceleration under the advanced technology leader pillar by executing connectivity programs to increase the number of Caterpillar connected assets around the globe which enhance Prioritized Service Events (PSE) and Customer Value Agreements (CVA) contributing to services growth.

What You Will Do:

• Deploy Connectivity Programs by working with Cat Digital and Cat dealers encouraging them to connect high-opportunity assets in their population, regularly review the reporting status, and restore connectivity on assets that are not reporting.
• Execute the Connectivity Programs by coordinating with key internal partners (Industries, Cat Digital & Cat Technology Core Team) while working with global dealers & customers to deliver overall connectivity program results.
• Direct and motivate project team including key internal partners (Industries, Cat Digital & Cat Technology Core Team) and dealers to achieve connectivity targets.
• Manage the day-to-day activities of connectivity projects, including overseeing project responsibilities and schedules.
• Evaluate program engagement, Communicate Voice of Customer, Voice of Dealer and Voice of Business to connectivity program managers.
• Identify and document best practices to ensure adherence to quality standards and processes. Develop contingency plans for potential risks and monitor project results for significant deviations.
• Conduct risk assessments, root cause analysis, corrective actions, quality assurance processes and routine issue resolution.

What You Will Have:

• Implementation: Knowledge of how to run commercial incentive programs for organizations
• Data Gathering and Reporting: Knowledge of tools, dashboards, and processes for gathering and reporting data; ability to practice them in a particular geographic region / industry
• Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects. Monitors progress of work against plan as required to meet objectives.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Top Candidates Will Have:

• Typically, 5+ years of experience around dealership operations aligns with this role's seniority
• Experience with commercial programs; connectivity incentives desired
• Demonstrated ability to build relationships with Caterpillar dealers and internal industry groups
• Identify areas of opportunities, develop a plan to close the gaps, and execute against business objectives
• Knowledge of connectivity and telematics (Cat Product Link) is a plus

Additional Details:

• This position requires the candidate to work full-time at the Mossville, IL office.
• Domestic relocation assistance is available for this position.
• Visa sponsorship is NOT available with this position.

#LI

Summary Pay Range:
$112,710.00 - $169,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position.

Posting Dates:
March 18, 2026 - April 1, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.