Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Staff Engineer, Site Reliability Engineer (SRE) will support CVS Health PCW Digital organization's vision to deliver transformative applications and technology platform services. This role partners with key stakeholders including Engineering, Architecture and Product to establish and adopt architectural best practices, guidelines, and standards towards providing Resilient systems with superior Customer Experience. Evangelize, mentor, and coach teams across SRE and Front-Line Ops on best practices of Observability, Monitoring and SOPs.
We are looking for skilled candidates who are enthusiastic about learning new and existing technologies to deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations. We are combining these skills to come up with better ways of managing and operating applications. Plus, ensure all Non-Functional Requirements (e.g. performance, availability and fail-over, scalability, security, etc.) are properly articulated, and work with Engineering and cross functional SREs to meet the overall objectives.

Key objectives and responsibilities:

• Partner with the Architects, Dev, Product and Business owners and other interfacing teams, to ensure implementations are architected and designed from the aspect of production resiliency.
• Work closely with Engineering teams during design phase, build and perform infrastructure upgrades to support our applications availability and reliability.
• Real-Time troubleshooting of mission critical application workflows and incorporate feedback to product development.
• Develop tools, frameworks, and instrumentation to validate and increase rollout success for applications.

Required Qualifications

• The ideal candidate must have min 7+ years of experience in Site Reliability or DevOps Engineering, building Observability framework, demonstrated experience in Agile and challenging environment with a large enterprise.
• 7+ years of experience in Enterprise level Infrastructure and Operations.

• 7+ years of experience with Logging As a Service components and ability to automate or build dashboards on Splunk, Loki or Logstash.
• 7+ years of experience managing Application availability, building creative solutions to manage repetitive activities, improve gating and detect for applications at every touchpoint for a 24 x 7 High availability platform exposed to critical clients and customers.
• 7+ years of Extensive experience with Observability and AIOps tools like - Datadog, Grafana stack, Dynatrace and AppD.
• 7+ years of experience with debugging skills across variety of integrated technical platforms on API gateway.
• 5+ years of experience with Java, Python, JavaScript, React or NodeJS.
• 5+ years of experience with tools like Rally, Confluence and other CI/CD extenders.
• 5+ years of experience writing automation scripts and building dashboards for Application Performance management to manage Transaction journeys.
• 5+ years of experience with proof of concepts and implementation for automation tools that help teams in the development cycle like automate testing for Business use cases, develop API proxies and shared flows which helps speed up the work.
• 5+ years of experience in utilizing GCP components like GKE, Stackdriver, pub/sub, Cloud functions, Cloud memorystore, Cloud Storage and Cloud run.
• 3-5 years of Experience transitioning platforms to the cloud and Containerization - GCP, AWS and/or Rancher (or Cloud Formation, Azure and OpenShift).
• 2-3 years of working knowledge on with one or more databases- Oracle, SQL Server, MS-SQL, Postgres and MonoDB
• 2-4 years of extensive experience in Graph QL, Gateway or similar technologies.
• Must be flexibility to participate in on-call support rotation.
• This is an office-based job in Scottsdale, AZ with hybrid flexibility.

Preferred Qualifications

• Hands-on experience with implementing in-memory caching solutions. Experience on Redis DB is the plus.
• Experience in Kubernetes and Istio service mesh is a plus.
• Experience building Agentic AI, configuring LLMs like google Gemini, Mistral, llama, Qwen, Open-AI GPT or Hermes.

• Good business acumen and communications skills both written and verbal skills.
• Excellent at problem solving and organizational skills.

Education

Bachelor's degree in electrical engineering/computer science or a closely related discipline, or an equivalent combination of formal education and 7+ years of experience.

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.