Description

Responsibilities

• Provide L3 support for banking applications in CCO and PMR domains.
• Investigate incidents, perform root cause analysis, and coordinate with vendors, testers, and L1/L2 teams.
• Manage testing scope, support fixes, and production implementation.
• Troubleshoot Ctrl-M batch job failures and monitor production issues.
• Handle middleware patching, OS patching, and certificate renewals.

Must-Have Skills

• Strong in Java/J2EE and Oracle DB; experience with MSSQL.
• Solid knowledge of production support processes.
• Ability to work across functional domains and technologies.

Preferred Skills

• CRM (Microsoft Dynamics) experience.
• Knowledge of TBMS by SunTec, billing/pricing applications.
• Familiarity with JBoss EAP and Linux (RHEL).

Tech Stack

Java | Oracle DB 19c | JBoss EAP | Linux (RHEL) | Ctrl-M

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.