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Salt Lake Valley Emergency Communications Center

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  • 1 day ago

    Quality Assurance Specialist

    Salt Lake Valley Emergency Communications Center - West Valley City, UT, United States
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    Summary / General Purpose:The Quality Assurance and Quality Improvement (QA/QI) Specialist is responsible for conducting, coordinating, monitoring, and supporting Quality Assurance and Quality Improvement activities within the Salt Lake Valley Emergency Communications Center (SLVECC). This position performs quality assurance evaluations related to emergency and non-emergency communications, including calltaking, dispatching, protocol compliance, customer service, and operational performance ...

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