Description

Join a team where your analytical expertise directly shapes how millions of customers experience their financial products. In this role, you'll work at the intersection of data, automation, and AI-enabled innovation - building the tools and workflows that keep critical pricing operations running with precision and scale.

As an Analytics Solution Associate in the Card Pricing Execution team, you will provide oversight and analytical support for critical pricing functions including fees, interest, product trade, and refund processing. You will review, analyze, and disposition control monitoring exceptions while collaborating with senior analysts and pricing managers to build and maintain tools that optimize execution processes and drive departmental performance. This is a high-impact role for someone who takes ownership end-to-end and thrives in a fast-paced, data-driven environment.

Job Responsibilities:

• Review and disposition exceptions across critical pricing control functions - including fees, interest, product trade, and refunds - ensuring accuracy and timely resolution from identification through closure.
• Develop automated analytical workflows using SAS, Alteryx, Python, and SQL to triage, prioritize, and disposition exceptions more efficiently.
• Build and maintain scalable automated workflows leveraging tools such as Alteryx, Python, SQL, Snowflake, and related data platforms.
• Evaluate and ideate opportunities to apply AI, generative AI, and intelligent automation to improve investigative analysis, control documentation, operating procedures, knowledge retrieval, issue summarization, and workflow efficiency.
• Support the development of monitoring and decision-support solutions, including rule-based automation, anomaly detection, and AI-assisted productivity use cases.
• Collaborate with senior analysts, pricing managers, and cross-functional teams to resolve customer-facing issues, support remediations, and respond to pricing-related business inquiries.
• Present complex analytical findings and process recommendations clearly and compellingly to process owners and business stakeholders at all levels.
• Manage multiple priorities and deliverables simultaneously, ensuring projects are completed on time without compromising quality.

Required qualifications, capabilities, and skills:

• Bachelor's degree in statistics, economics, mathematics, engineering, or a related analytical field.
• Demonstrated experience developing automation frameworks and end-to-end analytical solutions using Alteryx, Python, SAS, and Snowflake.
• 5+ years of experience with SAS, Snowflake, and/or Python for data analysis, automation, workflow optimization, or reporting enhancements.
• Ability to resolve complex assignments with minimal supervision in a fast-paced, highly dynamic environment.
• Strong verbal, written, and presentation communication skills with the ability to convey complex information clearly to diverse audiences.
• Proficiency in Microsoft Office applications, with advanced Excel skills.
• Knowledge of mainframe systems such as TSYS.
• Experience with AI-enabled operational transformation, workflow orchestration, and reporting automation, including intelligent automation and generative AI productivity use cases.

Preferred qualifications, capabilities, and skills:

• Experience in card pricing, financial products, or banking analytics.
• Familiarity with enterprise AI enablement, LLM-assisted workflows, or automation transformation programs.
• Exposure to anomaly detection concepts and rule-based decision automation in a financial services context.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n