Description

System & Process Projects - Assistant Manager | Riyadh, Saudi Arabia

About Almarai: Founded in 1977, Almarai Company is the world's largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan. Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: "Quality you can trust."

Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L'usine, 7DAYS, ALYOUM, Nuralac, Farm's Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.

About the Role: The role ensures system availability, business continuity, service excellence, and effective integration with SAP and other enterprise applications. The position acts as the primary liaison between business stakeholders, IT teams, vendors, and implementation partners to ensure SO99 supports planning objectives efficiently.

1. Manage day-to-day operations of the SO99 Planning Solution.
2. Ensure system availability, stability, and performance in accordance with agreed SLAs including incidents and service requests.
3. Lead issue resolution, root cause analysis, and problem management activities.
4. Coordinate incident, service request management processes.
5. Monitor application health, job execution, interfaces, and data synchronization.

Requirements:

• Minimum 3-5 years experience with Implementation, Integration & Administration of SO99 Planning Solution
• Experience managing internal teams & third-party vendors.
• Excellent in verbal and written communication English skills.
• Familiar with SAP system & High level of analytical skills.
• Well experienced using MC excel formulas & dashboards.
• Strategic Thinker & able to meet deadlines.

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.