Job Function
Other
Description
OverviewThe Market Routing Optimization Manager serves as the global subject matter expert for Route Planning and Optimization across Sysco Corporation - including USBL/Sygma/Specialty/International/Sysco Europe. This role leads the strategic implementation, governance, and continuous improvement of Sysco's Routing and Delivery systems to drive operational efficiency, cost optimization, service excellence, and safety performance across international markets.As the lead expert in Sysco Routing and Delivery technologies, this role partners cross-functionally with Transportation, Operations, Technology, Supply Chain, and Field Leadership to ensure consistent system utilization, data integrity, and optimization performance standards worldwide.
Responsibilities
- Routing Strategy & Optimization
- Lead strategy for route planning and delivery optimization.
- Drive continuous improvement in route efficiency, delivery density, service reliability, and cost per stop.
- Establish and maintain global routing standards, governance models, and KPIs.
- Leverage analytics to identify optimization opportunities across regions.
- System Expertise & Implementation
- Serve as the primary expert for Sysco Routing and Delivery systems.
- Lead implementation, upgrades, and enhancements of routing technologies.
- Develop global best practices for system configuration and utilization.
- Partner with IT and digital teams to improve system capabilities and performance.
- Ensure consistent deployment and adoption across operating companies.
- Operational Support & Field Enablement
- Provide expert-level troubleshooting and support for complex routing challenges.
- Train and coach regional and local teams on optimization tools and methodologies.
- Develop playbooks, SOPs, and training materials to standardize execution.
- Support new market integrations and acquisitions with routing system implementation.
- Analytics & Performance Management
- Develop dashboards and reporting frameworks to monitor route performance.
- Analyze routing trends, capacity utilization, on-time performance, and cost metrics.
- Translate data insights into actionable operational improvements.
- Drive accountability through performance scorecards and review cadence.
- Cross-Functional Collaboration
- Partner with Transportation leadership to align routing strategy with labor, fleet, and service goals.
- Collaborate with Supply Chain, Warehouse, and Customer Experience teams to optimize end-to-end delivery flow.
- Support sustainability initiatives through route efficiency and reduced miles.
- Travel as required to fulfill assigned tasks.
- Perform other duties and special projects as assigned.
Qualifications
Education
- Degree in Business, Supply Chain, Operations Management, Engineering, or related field experience
Required Experience
- Minimum 10 years of experience in Distribution Operations
- Minimum 5 years of experience in Route Optimization and Supply Chain analytics
Preferred Experience
- Sysco site experience
- Routing software training experience
- Expert with Routing Optimization/Planning Software
- Experience with Driver Electronic Logging Devices
- Experience with Proof of Delivery/Delivery verification systems
- Proficient with Microsoft Office (Word, Excel, PowerPoint); Microsoft Access experience
Skills/Abilities
- Strategic thinker with ability to operationalize initiatives
- Ability to effectively interact with all levels of personnel throughout the Corporation
- Excellent oral and written communication skills with ability to lead leaders and influence
- Strong analytical skills
- Highly self-motivated
#LI-CYS4
Job ID: 85815949
