Description

The Operations Invoice Specialist is responsible for processing, validating, coding, and approving vendor invoices in accordance with company policies and procedures. This team member serves as a key point of contact for internal departments and external vendors, ensuring invoice accuracy, timely issue resolution, and quality customer service. The role requires strong organizational skills, attention to detail, and the ability to analyze and reconcile financial information while maintaining accurate documentation.

In this role you will:

Review and verify vendor electronic and manual invoices and supporting documentation for accuracy in accordance with company and departmental policies and procedures
Validate invoice details and approve invoices within authorized approval limits
Accurately update invoice information within Operations systems and third-party vendor platforms
Research and resolve vendor and internal department inquiries in a timely manner while maintaining appropriate documentation
Provide quality customer service to internal and external customers
Communicate effectively with team members, supervisors, and leadership regarding invoice status and issues
Maintain and update reports, electronic calendars, and task lists as required
Reconcile invoices to vendor statements accurately and within established timelines
Compile, analyze, and report on vendor-related data as needed
Research and resolve invoice discrepancies and vendor concerns
Maintain proactive communication with management regarding workload, priorities, and issue resolution
Ensure compliance with company policies, procedures, and operational controls

Requirements

Working knowledge of accounts payable processes and procedures
Working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and Access Database
Knowledge of Oracle reporting tools, including Cognos
Working knowledge of automated Accounts Payable systems preferred
Understanding of invoice review processes and collection operations
Strong verbal and written communication skills
Strong organizational and time management skills
High attention to detail and accuracy
Working knowledge of Microsoft Excel
Ability to multitask and prioritize work effectively
Ability to work independently with minimal supervision
Ability to operate a variety of office equipment and technology tools
Strong analytical and problem-solving skills
Strong computer and data entry skills
Ability to make independent decisions within established guidelines regarding invoice review, coding, and approval
Logical thinker with strong attention to detail
Ability to perform various types of analysis related to vendor invoices
Ability to process, research, and maintain information within electronic-based systems