Description

Answer incoming calls from Clients, Contractors, Team staff and others requesting inspections to be scheduled

Schedule inspections received by phone and/or emails.

Setup new projects in our internal system

Intake of permit applications, plans and all required/supporting documentation for new projects in the City of Fort Worth division; commercial and residential

Track/input/log all incoming projects for disbursement/review to Plan Review Team

Apply for residential/commercial building permits within the CFW Accela system

Provide support to the field inspectors coordinating inspections

Provide support to the Special Projects Coordinator and Plan Review Team for the City of Fort Worth division

Track and maintain permit status/expiration for all building permits; commercial and residential

This job requires spending 6-8 hours a day answering phones, intake of project documentation and scheduling inspections

Communicate with City of Fort Worth concerning permit application, inspections or other problem-solving issues.

Must be a self-starter, able to work within a group and individually
And other duties as assigned

Requires clerical and technical support duties within the scheduling division in the Fort Worth Office for City of Fort Worth duties
Must possess strong verbal and written communication skills
Must be well organized
Must have excellent typing, data entry, and clerical skills.
Must be computer savvy. Proficient in MS Office (Word, Excel, Outlook) and working with different software and databases.

Requirements

High School Diploma
2-5 years of experience as a certified permit technician

Or, equivalent combination of education and experience