Description

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.

As a Site Reliability Engineer III at JPMorganChase within the Data Solutions team of Corporate Sector, you will play a key role in automating, troubleshooting, and monitoring AWS-based applications and infrastructure. You will work hands-on to enhance reliability, performance, and scalability, ensuring seamless operations and continuous improvement. Your expertise will help drive the adoption of SRE best practices and deliver impactful solutions for the business.

Job responsibilities

• Guides and assists others in building effective designs and achieving consensus within the team
• Collaborates with software engineers and teams to implement automated CI/CD pipelines for deployment
• Designs, develops, tests, and implements solutions to improve availability, reliability, and scalability
• Implements infrastructure, configuration, and network as code for assigned applications and platforms
• Works with technical experts, stakeholders, and team members to resolve complex issues
• Understands and applies service level indicators and objectives to proactively address potential problems
• Supports the adoption and implementation of site reliability engineering best practices
• Drives automation initiatives to reduce manual intervention and improve operational efficiency
• Troubleshoots AWS infrastructure and application issues to maintain high reliability
• Enhances observability through monitoring, alerting, and telemetry collection

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Proficient in site reliability engineering principles and their application within cloud environments
• Skilled in at least one programming language such as Python, Java/Spring Boot, or .Net
• Strong knowledge of software applications and technical processes within disciplines like Cloud or AI
• Experience with observability tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.)
• Familiarity with CI/CD tools such as Jenkins, GitLab, or Terraform
• Ability to proactively identify and address technical challenges
• Demonstrates interest in learning new technologies to drive innovation
• Capable of identifying and implementing relevant solutions to meet design constraints
• Initiates and implements ideas to solve business problems
• Effectively communicates and collaborates within large teams with limited supervision

Preferred qualifications, capabilities, and skills

• Experience with AWS platform and container orchestration (EKS)
• Familiarity with troubleshooting common networking technologies and issues
• Exposure to cloud security and compliance practices
• Experience with infrastructure automation tools (Ansible, Chef, Puppet)
• Knowledge of distributed systems and microservices architecture
• Experience working in agile development environments

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.