Description

Maximus is currently hiring for a Sr. Implementation Project Manager to support our NYS Thruway team. 

The Sr. Implementation Project Manager is responsible for leading the tolling and contact center project implementation from contract signing through post go-live support. Previous experience leading government contract implementations within contact center and tolling systems is necessary for consideration.

This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided.

Why Join Maximus?

• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

•  Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule.
•  Monitor schedule progress, and implement corrective measures as needed. Monitor and facilitate the tracking and resolution of issues and decisions impacting the project.
•  Develop and monitor risk plans to ensure mitigation strategies are in place and being executed.
•  Prepare and deliver project status information to stakeholders.
•  Implement solutions to improve or enhance processes and services provided to our customers.
•  Lead continuous improvement teams.
•  Direct the activities of project management staff, and assist with prioritizing workload, resolving issues, and acting as point of escalation.

Minimum Requirements:

• Experience leading state government project implementation within the tolling and call center space.
• Project Management Professional (PMP) certification.
• Must currently live in, or, be willing to relocate to New York state.
• Bachelor's Degree
•  7-10 years of experience