Company Profile

Company Overview

Charlotte Douglas International Airport (CLT) is among the world’s busiest airports.

In its 2025 rankings, Airports Council International put CLT as the seventh busiest airport worldwide, and for arrivals and departures, and 11th in North America for passengers. Globally, CLT’s passenger traffic ranks 35th.

In 2025, CLT welcomed 53.6 million passengers - its second busiest year on record - and handled 574,193 aircraft operations.

CLT offers nonstop air service to more than 194 destinations around the globe and is home to six major air carriers, 15 regional carriers, and four foreign flag carriers.

The Airport is operated financially on a fully self-sustaining basis – no general fund revenues have ever been or are appropriated to the cost of the facilities or operations. Rather, Airport revenues defray all capital and operating costs, including the cost of city-furnished services. Airport revenue types include the airfield, terminal area, concessions, parking, and the cargo area. This gives the Airport its annual operating budget.

CLT's Strategic Principles:

Safety and Security: Maintain a strong safety and security culture that protects people and property.

Employee Success: Promote a diverse and inclusive workplace that values authenticity, belonging and teamwork.

Customer Experience: Deliver a superior travel experience anchored by innovation and creative solutions.

Strategic Growth: Maintain global competitiveness through demand driven, economically conscious development.

Positive Partnerships: Safeguard business and community relationships by practicing integrity, transparency and fiscal responsibility.

Asset Preservation: Minimize service disruptions and improve reliability through proactive strategies.